A retainer fee is an upfront cost paid by the customer for the services being delivered in the future.

Treasury is impacted (as you get the money). Meanwhile, a retainer is transparent in terms of sales turnover (as the service is not consumed yet).

So :

  • 🚩 Retainers make part of receivables statistics and report.
  • ❗  Retainers are not taken into account to compute your sales turnover. 

Sales are impacted as the retainer is consumed.

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